Please reach us at info@sinclairassociatesllc.com if you cannot find an answer to your question.
Sinclair & Associates is a US-based remote professional services company providing administrative support that helps businesses manage everyday tasks and streamline operations, reducing the need for in-house staff. We work closely with our clients to ensure their needs are met and their expectations are exceeded.
Yes, onboarding and general training are provided for new clients. It involves defining roles and responsibilities, including clear instructions for the communication platforms and systems we use, as well as the administrative services agreement.
We safeguard your data by ensuring no information is stored on physical hard drives. All of our clients use virtual desktop software and/or web-based systems. We utilize project management tools that encrypt all communications and file storage during transmission and at rest.
We provide on-demand services and tiered package plans. We dislike hidden fees – once we set your monthly rate, there are no extra charges. Your plan automatically renews each month on the same day with the same number of hours.
Our agreements are month-to-month with a 30-day notice for termination. We understand that your business's needs will change, evolve, and adapt. Therefore, we offer flexible terms that can grow with your organization.
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